For many of us in business, our focus has always been on ensuring a great experience for our customers. But what about our employees? There has certainly been a shift in the expectation of employees. Back in the 2000s, work was simply a 9-5 environment where overtime wasn't always paid if people worked extra hours. During the 2010s, the culture was one of 'be first in and last out' and overtime wasn’t paid on a regular basis. More recently, employees are beginning to look for roles in which they feel valued in terms of their input and inclusion as well as being part of the wider community. But what does this mean for employers? Whether you have just one or 20,000 employees, a really successful employer in the 2020s needs to put some real thought into how they can add value to the employee experience. Rules of Attraction and Retention We all know the rules when it comes to attracting and retaining clients and customers. If you want your business to be a success, you must make sure that each customer, from their first to last interaction with you or your business, has a positive, considered experience. By doing this you are helping to drive return business. But...what about your staff? Do you do the same for them? Employee’s Attraction and Retention Employees tend to be around 70% of a business’s cost; therefore, improving retention rates, understanding development needs, and enhancing effectiveness should be at the top of mind! When considering the employee’s experience in line with their lifecycle at the company, this is where HR guidance and HR support can be beneficial for businesses! Taking the time to consider what improvements or adjustments can be implemented to add more value and of course if you do implement them, what can you expect in return? Employee Lifecycle This is the whole cycle of the employee working with you / your business from when they join to when they leave. It's important to know about this lifecycle because it not only improves the experience of working with you for your employees, it makes business smoother for you and your business. Stages of an Employee Lifecycle & Adding Value
Indeed.com suggest 15 ways to make employees feel valued. Do you use these methods within your business? Do you know what your retention rates are? Have you considered taking time to analyse and understand your employee experience? Can you improve your engagement and retention to benefit your business? As a trusted HR professional with over 20 years’ experience I am able to off HR guidance, leadership mentoring and business coaching as a service to you. If you feel this would be beneficial then please contact us.
0 Comments
Leave a Reply. |
news & support from apiaryArchives
September 2024
Categories
|